Refund & Return Policy

Return & Refund Policy – Cozy Grove

We want you to love your purchase!

Returns:
You can request a return within 14 days of receiving your item.

Eligibility:

• Item must be unused and in original packaging

• Proof of purchase required

Non-Returnable Items:

• Personalized or custom items

• Clearance items

Refunds:
Once approved, refunds are processed within 5–10 business days.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective.

Damaged Items:
If your item arrives damaged, contact us within 48 hours with photos.

Start a Return:
Email support@cozygrove.com with your order number.